Frequently Asked Questions
Everything you need to know about our premium apparel and shipping.
What is the standard shipping time for orders?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How do I determine my correct size?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and still have the original tags attached.
Are your garments sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable materials like organic cotton and recycled polyester across our latest collections.
How should I care for my Black Screen Records apparel?
To preserve the print and fabric quality, we recommend washing your items inside out in cold water and hanging them to dry or using a low heat setting in the dryer.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes required by their country.