Returns & Exchanges
At Black Screen Records, we want you to be fully satisfied with your apparel and accessories. If your items aren't the perfect fit, you can return or exchange any unworn and unwashed products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.